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 Assistant Officer Revenue and Credit (T10) Distribution (Internal) MOU Emalahleni

Position : Assistant Officer Revenue and Credit (T10) Distribution (Internal) MOU Emalahleni Vacancy type: Internal

Task Grade : T10

Area of Speacialization : To provide all Sales and Customer Service generic interface services related to Revenue & Credit management processes in a defined geographical area, collect overdue live debt and provide support to Value Chain Sub-processes.

Department : Revenue Management

Business Unit : Limlanga Cluster

Location : South Africa (Mpumalanga)

Reference Number : MOU111BM

Closing Date : 2021/10/01 11:55 PM

Minimum Requirements
• Relevant 3 Year Diploma 
• Valid driver’s license (Code B)

3 years Customer Service Experience

Skills and Competencies
• Communication and interpersonal skills
• Planning and Organisational skills
• Stress Management Skills
• Customer Service and Marketing Skills
• Telephone Skills and
• Computer Skills

Key Responsibilities
• Process and conducts credit revenue and credit management process
• Responsible for Customer Data
• Handle generic Service Activities
• Direct daily Customer Service Activities
• Build a relationship between the customer base and “Eskom” via regular proactive interventions
• Conducts all conventional and meter related tasks
• Perform vending and prepaid activities
• Process quotation and connection activities

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”
“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  Eskom reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.”